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Domain name UK PHP web hosting
PRE-SALES QUERIES - Hosting FAQs
Web design UK MySQL web hosting
FAQs
WEB HOSTING FAQs

 

WEB HOSTING FAQs
Do I need any special software to launch my site?
As long as you have a browser and an Internet connection, you can get your Web site up and running. You have to upload your files either via Last Digitals Web-based FTP to access your files, or you can use a third-party FTP client.

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Does Last digital offer 24-hour support?
Yes. Last Digital's technical support staff is available 24-hours a day to assist you with any problems you have. All of our plans provide email support.

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Can I access my site at any time to make changes?
Yes. You can access your Web site files at any time to upload files or make changes. You can use Last Digitals Web-based FTP to access your files, or you can use a third-party FTP client or Web development tool such as FrontPage. Any changes you make to your site will take effect immediately.

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How do I manage my account and access Last Digital's tools? What about checking email?
Last Digital provides a Web-based control panel, Site Control, you can use to manage all aspects of your Web hosting account and access Last Digital's  suite of tools. Last Digital also provides a Web-based email tool, webmailmel, that enables you to send and receive email.

Because both of these tools are Web-based, you can access them at any time and from any location as long as you have a browser and a connection to the Internet.

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What database solutions does Last Digital offer?
Last Digital offers a number of database solutions. For select Linux plans, Last Digital offers MySQL , an open source relational database management system that utilizes the SQL database language. It is a multi-user, multi-threaded database server that provides speed, robustness and ease-of-use. Last Digital's MySQL databases are hosted on a dedicated MySQL server to ensure better database processing and faster performance.

For select Windows plans, Last Digital offers Microsoft SQL Server, a complete database and data analysis software package. It is highly scalable and well-suited to complex ecommerce sites and enterprise applications. At Last Digital, Microsoft SQL Server databases are hosted on a dedicated server to ensure optimal use of resources and faster performance. Last Digital's Windows plans also support Microsoft Access, an easy-to-use database application that integrates with many Microsoft Office products. Access is a good choice if you want to use data from an existing Microsoft Office product or if you do not have large amounts of data.
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Will Last Digital help design my Web site?
Yes.  Our team of experienced web developers and programmers are working around the clock to meet the high demands of the market today.
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What is Last Digital policy on upgrading software that comes with my hosting plan?
You probably have some experience with upgrading software. If so, you are probably also aware of some of the pitfalls involved with such upgrades. As we are responsible for the reliability and stability of hundreds of thousands of Web sites and email systems, we are very careful when it comes to modifying our software.

As a matter of policy, we do not roll out the latest changes until they have been subjected to our extensive internal testing for at least several months. Also, we believe that it's wise to let the new release stabilize for several months, rather than roll out the changes immediately. Of course, there are some exceptions to this. When new security holes are identified and new patches released to fix them, we generally apply those patches right away.

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